How it Works Security Support EN 🌐
Product

How SIM-ID Works

SIM-ID is a next-generation security layer that protects your SIM card against cloning, spoofing, and unauthorized SIM-swap attacks. Our technology creates a cryptographic binding between your SIM card and your verified identity.

Step 1 β€” Invite Code

You receive an invite code from your security provider or mobile telecommunication carrier. This code is tied to your SIM card and ensures only authorized users can activate protection.

Step 2 β€” Identity Verification

We verify your SIM card's ICCID number and your device's operating system to create a unique hardware-software fingerprint. This fingerprint is used to detect unauthorized cloning attempts.

Step 3 β€” Authentication Setup

You create secure account credentials that allow you to manage your protection settings, receive threat alerts, and monitor your SIM card's security status in real time.

Step 4 β€” Protection Activation

A 6-digit authentication code finalizes the binding between your identity, your SIM card, and your device. From this point forward, SIM-ID continuously monitors for threats and alerts you if any suspicious activity is detected.

Currently in closed beta

SIM-ID is currently available to invited partners, security specialists, and researchers only. Public availability is planned for Q4 2026.

Security

Security Architecture

SIM-ID is built on zero-trust principles and employs multiple layers of protection to safeguard your mobile identity.

Anti-Cloning Protection

SIM-ID creates a cryptographic signature unique to your SIM card's hardware profile. Any attempt to duplicate or clone your SIM will trigger an immediate alert and automatic lockdown of associated services.

SIM-Swap Detection

Our real-time monitoring system detects unauthorized SIM swap requests at the carrier level. When a swap attempt is identified, SIM-ID blocks the transfer and notifies you via your registered secure channels.

End-to-End Encryption

Infrastructure

SIM-ID infrastructure is hosted in ISO 27001 certified data centers within the European Union. All data processing is compliant with GDPR and the European Electronic Communications Code (EECC).

Vulnerability Disclosure

We maintain a responsible disclosure program for security researchers. If you discover a vulnerability, please report it to security@sim-id.io. We commit to acknowledging reports within 48 hours.

Support

Support Center

Beta Support Hours: Mon–Fri, 09:00–17:00 CET

During the beta phase, support is available to registered partners and testers. For urgent security concerns, contact our security team directly.

Frequently Asked Questions

Where do I find my SIM card number?

Your SIM card number (ICCID) is a 19-digit number printed on your physical SIM card. It can also be found in your phone settings under SIM card information, or on the original SIM card packaging.

What happens if I lose my phone?

SIM-ID protection remains active even if your device is lost or stolen. Contact your carrier to report the loss and SIM-ID will automatically block any cloning or swap attempts on the associated SIM.

Is SIM-ID compatible with eSIM?

eSIM support is currently in development and will be available in a future update. The beta program is focused on physical SIM cards.

Contact

Emailsupport@sim-id.io
Securitysecurity@sim-id.io
Partnerspartners@sim-id.io
Beta Program

Get Access to SIM-ID

Closed Beta β€” Invite Only

SIM-ID is currently in its closed beta phase and can only be accessed by invited partners, security specialists, and researchers. We are not accepting public registrations at this time.

Who can participate?

How to request access

If you represent an organization that falls into one of the categories above, you can request beta access by contacting our partnerships team. Please include your organization name, your role, and a brief description of your intended use case.

Emailpartners@sim-id.io
ResponseWithin 5 business days

Public launch

SIM-ID is expected to be publicly available in Q4 2026. To be notified when public registration opens, follow our updates at sim-id.io.

Legal

Privacy Policy

Last updated: February 2026

1. Data Controller

SIM-ID B.V., registered in the Netherlands, is the data controller responsible for the processing of your personal data as described in this policy.

2. Data We Collect

When you use SIM-ID, we may collect and process the following categories of personal data:

3. How We Use Your Data

We process your data for the following purposes: providing and maintaining SIM-ID protection services, detecting and preventing SIM cloning and spoofing attacks, authenticating your identity when you access your account, improving our services through aggregated analytics, and complying with legal obligations.

4. Third-Party Sharing

We may share anonymized usage data with trusted third-party analytics providers to improve our services. We use cookies and tracking technologies as described in our Cookie Policy. Your data may be shared with your mobile carrier as required to provide SIM protection services.

5. Data Retention

We retain your personal data for as long as your SIM-ID account is active. Upon account deletion, we will erase your personal data within 30 days, except where retention is required by law.

6. Your Rights

Under the GDPR, you have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data. To exercise these rights, contact privacy@sim-id.io.

7. Contact

DPOprivacy@sim-id.io
Legal

Terms & Conditions

Last updated: February 2026

1. Acceptance of Terms

By accessing or using SIM-ID services, you agree to be bound by these Terms and Conditions. If you do not agree, you may not use our services.

2. Beta Service

SIM-ID is currently provided as a beta service. Features, availability, and performance are subject to change without notice. The service is provided "as is" without warranties of any kind during the beta period.

3. Eligibility

SIM-ID beta access is restricted to invited participants. You must be at least 18 years old and possess a valid invite code from an authorized partner to use the service.

4. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and PIN code. You must notify SIM-ID immediately of any unauthorized access to your account.

5. Acceptable Use

You agree to use SIM-ID only for its intended purpose of protecting your SIM card. You may not attempt to reverse-engineer, decompile, or circumvent any security measures of the service.

6. Limitation of Liability

SIM-ID B.V. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. During the beta period, our total liability is limited to the fees paid (if any) for the service.

7. Governing Law

These terms are governed by the laws of the Netherlands. Any disputes shall be resolved by the courts of Amsterdam.

Legal

Cookie Policy

Last updated: February 2026

What Are Cookies

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to website owners.

Cookies We Use

Managing Cookies

You can manage your cookie preferences at any time through the cookie consent banner. You can also delete cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the service.

Third-Party Cookies

Our site uses cookies from Google (Analytics, Tag Manager), Microsoft (Clarity), and Meta (Facebook Pixel). These third parties may use the information collected to build profiles of your online activity across websites. Please refer to their respective privacy policies for more information.

Contact

Get in Touch

For questions, feedback, or partnership inquiries during the beta program, please reach out through the appropriate channel below.

Generalinfo@sim-id.io
Supportsupport@sim-id.io
Securitysecurity@sim-id.io
Partnerspartners@sim-id.io
Privacyprivacy@sim-id.io
AddressSIM-ID B.V.
The Netherlands
Account

My Account

Beta Access β€” Active

Account management features are currently under development. In the full release, this section will allow you to manage your SIM-ID protection settings, update your credentials, and view your security logs.

Coming Soon

For account-related requests during the beta, please contact support@sim-id.io.

Dashboard

Security Dashboard

Coming in v1.0

The Security Dashboard will be the central hub for monitoring your SIM card's protection status. It is currently under development and will be available in the public release.

Planned Features

Beta testers will receive early access to the dashboard before public launch. Stay tuned for updates.

The 12-character invite code.
Invalid invite code. Please check and try again.

 

Secure Verification

SIM-Card Number

Enter the 19-character SIM-card number associated with your invite code. If you don't have this number, contact your security or mobile telecommunication provider.

Mobile Operating System

iOS
iPhone
Android
Samsung, Pixel, etc.

Setting up SIM-ID Protection

Please wait while we configure your security profile...

1
Verifying SIM-card identity...
2
Connecting to carrier network...
3
Enabling anti-cloning protection...
4
Generating security certificates...
5
Finalizing account setup...
Encrypted & Secure

Thank you for using SIM-ID.

Your SIM card is now protected against cloning and spoofing attacks. Your security profile is active and monitoring for threats.

SIM-ID Protection Active